Providing a wide range of computer products and services for home & small business users in Puerto Banus and surrounding areas. Visit our shop in Puerto Banus or call us for a personal visit to your office, small business or home for onsite computer setup, repairs, upgrade and training.
Computer Sales
Puertomedia can supply a wide range of desktop PCs and laptops, tailored to meet your specific requirements. We can offer advice on which specification of computer best fits your needs so you do not have to spend more money than necessary. Give us a call and we can discuss your requirements and give you a quote.
Computer Repairs
Puertomedia can provide a range of support services including call-outs for on-site repairs, upgrades, wireless networking, etc.
Alternatively you can bring your desktop pc or laptop to our shop for repair. For desktop or workstation PCs only the box is required (no keyboard, mouse, monitor or cables are necessary).
Contact us whether you have a faulty DVD burner or disk drive, a damaged motherboard or your system is just slow or giving errors. If you are experiencing repeated “crashes” or “freezing” let us diagnose the problem, and either repair or replace the affected hardware or software.
At Puertomedia we can also tackle all kinds of Windows-related problems, from fixing Windows bugs, solving installation problems, finding and installing the right device drivers for your system, etc.
Computer Maintenance
Puertomedia can provide service contracts for small or large businesses. Service contracts ensure all the benefits of our usual excellent service as well as a guaranteed 48 hour response time and a monthly audit, virus removal, system optimization and backup of critical data. This is an invaluable service which will help to ensure the minimum disruption to the smooth running of your business.
A maintenance contract is best suited for business clients with multiple computers which need regular servicing. Maintenance fees are paid on a monthly basis per machine, and ensure that if you have any problems we are just a phone call away.
Service contracts also allow your company to control its IT budget and better predict monthly costs.
Virus/Spyware Removal
Computer users often assume that when their PC crashes or freezes, there is something wrong with the hardware. However, in many cases, this is usually caused by software downloaded from the internet without the PC users knowledge or consent. Such threats include viruses, ad-ware (malware), Trojans, browser hijackers and key-loggers. All are dangerous (to varying degrees) and all will compromise the security of your personal data and may seriously damage your installed software or operating system such as windows itself.
Classic symptoms of viral infections include noticeable slow down of computer processes, internet connection intermittent or not working, as well as hardware and software failure.
If your computers have been infected, we can remove them and install software that should keep most viruses at bay as well as show you how to perform your own basic maintenance at home or in the office to keep your system virus and Trojan free.
Training Courses
Software tuition can be an invaluable asset to a business, allowing users of the software to take control when using their PC. If you use a PC in your business, this can convert into a considerable saving in time and money with increased efficiency and productivity
when undertaking computing tasks.
We provide professional and friendly one-to-one on popular topics such as Microsoft Word, Microsoft Excel and the Internet and emails. If you have any specific requirements for your home or business we can build a training course to fit your needs.
Data Backup & Recovery
In many cases, particularly with business computers, the documents and data on the PC is more valuable than the computer itself. Backing up your data is a crucial step to ensure against catastrophic data loss, something which unfortunately is all too common here in Spain with the increased risk of power cuts and power surges which can damage the computers Hard Drive storage and corrupt data.
If your data is too valuable to lose let us find a backup solution to best fit your needs. In the unfortunate case that your data has become lost or corrupt we can attempt to recover it for you.
What would you do if you lost all your personal data tomorrow, how would your business survive?
Data Transfer
If you are buying a new, replacement PC, have you considered what will happen to all the data you have accumulated on your old system? We can transfer all your data, templates, emails and settings between computers or hard disk drives.
Networking
If your company has two or more computers, it is worth considering networking them. Networking facilitates the sharing of information between users and reduces the duplication of work.
Networking can also save your company money by enabling you to share expensive resources such as internet, scanners and printers, as you will not require these for each individual machine.
ADSL Installation
If you have recently purchased ADSL and need someone to install it for you contact us to arrange a home visit and we can get you up and running on the internet. If you ADSL is unavailable in your area or you just need some advice about which internet connection type best fits your needs, give us a call. In many cases a simple Dial-up connection is sufficient especially if you only spend part of the year in Spain and do not wish to pay the monthly ADSL fees.
3D Architectural Images
Our 3D architectural visualization service is ideal for property developers and companies in the property sector, and is particularly useful for off-plan marketing. We can take your existing architectural plans and make a 3D representation of the building as it would look upon completion. The finished artwork can also be produced as a virtual video tour on DVD, ideal for seminars and conferences, or as images ready for printed brochures and websites. We can also produce 3D graphics for design, websites or prototype products.
Graphics & Logos
A logo could be described as the public face of a business - it is often the first thing that a potential client will see either on a website, brochure or business card. A logo should therefore be as unique and memorable as possible.
If your business is worth investing in, then a professional looking logo and business presentation is an important consideration. It is often said that image is everything. If you type your company name in Times Roman and call it a logo, then this will reflect on you and your business, possibly harming your clients confidence as well as the professional presentation of your company.
At Puertomedia we take into account the type of business, the image to be conveyed and practical considerations such as the final implementation of the image e.g for business cards and brochures or websites and email signatures.
Website Design
Whether you want a simple homepage or more complicated website for business promotion, we have the design flair and expertise to give you a distinctive product at a competitive price. We can even redesign your existing HTML website so that it looks great and downloads fast. Every website is different in terms of look and requirements, therefore we recommend visiting our Shop for a friendly meeting with one of our staff members who will be able to assist and advise you on the best website solution for your particular needs, and as a preliminary step before we present a final fixed quotation for the finished project.
Examples
Hosting & Domain Names
We only use approved Internet Service Providers (ISPs) from the UK with a fast and stable backbone to the internet. Our hosting package is geared towards speed and reliability, and allows us a same day response when sorting out any hosting issues.
If you run a business from the internet, or have a website which generates any sort of business for you, the last thing you need is a problematic hosting service with a complicated configuration system, slow connection speeds and prolonged periods of webpage downtime due to server problems.
Simply put, if you are having problems with your current website and/or hosting, then you could be losing a lot of revenue in lost business. Give us a call and we can put you on the right track to a fast and efficient website hosting solution.
Email Configuration
We offer a comprehensive service to clients needing help with their email. If you need to configure Microsoft Outlook for a new email account, or simply need to open a free Hotmail or Gmail account and need some help, don´t hesitate to ask at our shop or give us a call. All our hosting packages come with 10 email accounts as standard, and we will set these up as part of the website cost.
We can also configure your mobile device (such as Blackberry) to collect your email if you are without access to a PC.
Cybercafe
If you are in the Marbella or San Pedro area and need to connect to the internet, pop over to our shop in Nueva Andalucia, directly in front of Terra Sana restaurant.
We offer a range of office services including printing, scanning, email, and fax as well as internet access from one of our computers or your own laptop if you wish.